FAQ
1. How do I attach my Strappi?
Strappi clips straight onto your bag, camera, or iPhone case using the durable metal clips. Attach both ends, adjust the length to where it sits best for you, and you're ready to go.
2. Is my Strappi adjustable?
Yes. Every Strappi is fully adjustable so you can find the length that feels right — cross-body, over-the-shoulder, or shortened for a camera grip.
3. What is a Strappi made from?
High-quality nylon webbing with sturdy metal clips. Built for everyday use and made to last.
4. How should I care for my Strappi?
Spot clean with a damp cloth and mild detergent. Avoid the washing machine and direct heat — the fabric handles real life well, but a gentle hand keeps the colours sharp.
5. What should I avoid using my Strappi with?
We don't recommend using Strappi with very heavy bags, large flash-equipped DSLRs, or camera setups with oversized lenses. It's designed for everyday carry, not heavy-duty professional kit.
6. Will Strappi fit my bag, camera, or phone case?
Yes. Strappi's universal metal clips are designed to work with most bags, cameras, and phone cases. If your bag has standard ring attachments or D-rings, it'll fit.
7. Who is Strappi designed for?
Anyone aged 10 and up who wants to add personality to their everyday carry. Please note the clips and small parts are a choking hazard for young children.
8. How long does shipping take?
Shipping times depend on your location. See our full shipping information for domestic and international delivery estimates.
9. Do you ship internationally?
Yes. Shipping rates and delivery times vary by country — you'll see your exact rate at checkout. Full details on the shipping page.
10. What is your return policy?
We offer a 14-day return policy for store credit on all products. Full details on our returns page.
11. Do you offer wholesale or bulk discounts?
Yes — we work with retailers and businesses on wholesale and bulk orders. Email strappisales@gmail.com with your enquiry.
12. How do I get in touch?
Email us at strappisales@gmail.com or use our contact form. We aim to reply within 1–2 business days.
